Return policy

Revocation instruction and sample revocation form for consumers

Right of withdrawal

Right of revocation

You have the right to revoke this agreement within a period of fourteen days without giving reasons.

The revocation period is one month from the date on which you or a third party nominated by you, which is not the carrier, has or has possessed the last product.

To exercise your right of cancellation you have to send us
CAR-BOCK Automotive Parts
Dorfstr. 9
24628 Hartenholm
Phone: 04195-990510
Fax: 04195-990489

by means of a clear statement (eg a letter, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment charges. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. We bear the cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

End of cancellation policy

Sample Revocation Form

(If you want to revoke the contract, please fill out this form and return it.)

- To:
CAR-BOCK Automotive Parts GmbH
Dorfstr. 9
24628 Hartenholm
Fax: 04195-990489:

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

- Ordered at (*) / received on (*)

- Name of consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only in the case of a communication on paper)

- Date
(*) Delete as appropriate.